FAQ

What forms of payment do you accept?

We accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

How much do you charge for shipping?

Shipping is free within the UK and is £7.95 if you live somewhere else.

How long will it take for my print to arrive?

We try to ship within two working days of your order. We send all our stuff with the Royal Mail so if you live in the UK you can expect two to three working days for the delivery. If you live elsewhere it might take anything between two to seven working days.

What about framed prints?

We do offer framing options for our prints. If you would like to purchase a framed print email gerry@gerrybuxton.co.uk to discuss options and prices. You can either collect the framed print from our studio in Hoxton or we can deliver it to you within London, £10 for north London and £15 for south London.

Can I get a refund?

We'd be happy to give you a full refund if you were unhappy with your order. Email gerry@gerrybuxton.co.uk for more details.

Do you do custom design/print work?

Possibly. Again contact gerry@gerrybuxton.co.uk or use the form on the contact page.